Good for Owen to go in there and help someone in danger. He's got a good point though. Nowadays some people just seem to gawk and film everything on their phones instead of helping. It might be considered part of the job working for Torchwood but I think being a doctor and the kind of man he is he'd help anyone in need. Great story.
Author's Response: Yes, Owen goes into full-on doctor mode whenever someone's hurt, doesn't matter who they are. He doesn't have a high opinion of people at the best of times, but people who just stand around on their phones instead of helping are the worst. Thank you!